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Telstra to rollout low cost internet

Telstra Corporation (ASX: TLS) appears to be making a play for low price internet customers, with its purchase today of budget internet provider, Adam Internet, for a reported $60 million.

Telstra plans to support Adam Internet to expand nationally, and the brand will be run as a stand-alone subsidiary of the company. Adam Internet currently has an estimated 90,000 broadband customers, and the acquisition meets Telstra’s strategy of retaining and growing customers, while building growth businesses.

The purchase came as a surprise to many, with most of the mergers and acquisitions in the IT and telecommunications sector coming from second tier companies like TPG Telecom (ASX: TPM) and iiNet Limited (ASX: IIN). Yesterday, Telstra announced a new retail alliance with Boost Mobile, a provider of pre-paid mobile products and services. Boost Mobile will market its products on the Telstra network from early next year, after Optus – owned by Singapore Telecommunications (ASX: SGT) announced that it would no longer licence services to Boost Mobile.

Read More:

Broadband pricing major issue for NBN

Researchers from Swinburne University say the affordability of broadband and encouraging its use in low income households poses a major issue for the National Broadband Network. The research found five out of six Australians are online but four in ten households earning less than $30,000 a year could not afford broadband. As more people use broadband and more services become available, those households without a broadband connection are at an increasingly greater disadvantage.
Read the full article here

iiNet now listed on Broadband Guide

Broadband Guide is pleased to announce the inclusion of iiNet into our Broadband comparison website. iiNet is currently Australia’s 3rd largest Internet Service Provider with widespread Broadband coverage across Australia. Search and compare iiNet’s competitive range of ADSL2+ and Naked DSL Plans at Broadband Guide by clicking here.

“Having a Telecommunication Supplier like iiNet on Broadband Guide is huge benefit for those seeking to compare Australia’s leading Internet Service Providers on the one website” said Peter Bennett Commercial Manager of Broadband Guide.


Online Gaming and Game Server Guide

Are you new to Online Gaming? Want to know more about who the best ISPs are for playing Online Games in Australia? What about which Broadband Type and Speed is best suited for Online Gaming and Gamers? Even if you’re in the hunt for a new Broadband Internet Provider or seeking to transfer (churn) from an existing ISP, and Online Gaming is a crucial element in your decision making, it may pay to read this guide to Games, ISP Game Servers and Online Gaming.

Which Game?
I suspect the best place to start, prior to researching and comparing ISPs, for suitable online gaming would be to first consider the ‘Type’ of Game you intend to play. If you’re seeking to play ‘Chess’ or ‘Casino’ type games you might as well stop right here! This article is not for you.  As for those wishing to play Action, First Person Shooters, Strategy, Simulation or ever increasingly popular MMORPG’s etc.., you might find this article somewhat helpful. Now before going much further, I’d like to point out that I’ll try and keep everything very basic in order to cater for the noobies (new players) out there.  Let’s take a look at Gaming Genres to begin with.

Main Gaming Genres
– First Person Shooter, Action & Fighting –
Categorized primarily as ‘combat’ type games, themes for these popular genres can encompass past, present or future type scenarios. Characterized by playable roles, individuals or teams generally engauge in high levels of violent gameplay. Game Examples:  Halo, Quake, Unreal Tournament, Counter Strike, Battlefield 2/2142, Call of Duty, Day of Defeat, Enemy Territory, F.E.A.R, Far Cry, Bioshock, Half Life, Hitman, Resident Evil, Sonic series, Star Wars series, Supreme Commander

– RPGs & MMORPGs  (Role Playing Games & Massively Multiplayer Online Role Playing Games) –
Players assume a character type role to usually acquire skills or powers while progresseing through an adventure type or story line environment.  Considered by some as a ‘social interaction’, as many of these games have no winners or losers. RPGs can be perceived as a ‘story telling’ game.  MMORPGs are RPGs on a bigger platform.  Some games like ‘World of Warcraft’ witness millions of gamers playing online simultaneously.  Game Examples:  Diablo, Lord of the Rings, World of Warcraft, Neverwinter Nights, The Elder Scrolls IV: Oblivion, The Burning Crusade & Wrath of the Lich King (WOW expansion pack)

– Simulation –
As the title suggests, these games aim to create ‘simulation’ type experiences. Elements such as limtations and physics can be very realistic like.  Major factors governing Simulation games contain skill, chance and strategy. Game Examples: V8 Super Cars, The Sims, Fifa Manager, Civilization, Monaco Grand Prix Racing, Flight Simulations

– Sport –
Sports Games try to emulate the ‘playing’ actions of traditional Sports. They can produce many different affects as they sometimes uses features from Simulation, Strategy and Action type Genres.  Game Examples:  FiFa 2006, Madden NFL 2007, NBA Live 2007, Customplay Golf.

– Strategy (Real Time Strategy) –
Joining the popular realms of FPS & RPG comes another genre of gaming which involves deep thought process and highly skilled planning.  Formats for Strategy games consist of ‘turn based’ or ‘real time’ elements of gameplay. They are usually very tactical orientated and sometimes difficult to follow from a spectator point of view.  Although some strategy games take patience, it’s not uncommon to see lightning fast reflexes (eg. Starcraft) play vital roles in these games also. Construction, Commerce, or Conflict are the fundamentals behind most Strategy Games. Game Examples:  Stracraft, Spore, Warcraft, Command & Conquer, Rome: Total War, Age of Empires

Major Game Developers/Publishers:
Blizzard Entertainment, Epic Games, Bungie, Microsoft Games Studio, Sony, 2k, Sierra, Electronic Arts, Bioware, Crytek, Irrational Games, Midway, Atari, Activision, Nintendo, Sega

Platforms: (including offline)

PC, Playstation2 (PS2), Playstation 3 (PS3), Xbox, Xbox 360 (X360), Wii, PSP, Nintendo, Ninetendo DS, Gameboy Advance (GBA)


Major factors determining Gaming Experiences:
Ok you’ve had a rundown on the types of games, platforms, devolpers etc… so now you should have a good idea of what you might like to play online (or offline). Next step and probably the most important, is creating a foundation for a great gaming experience.  Choosing a Broadband Provider/Product that’s suited for your game is one the most important decisions, however prior to doing that, there’s also a few other factors that you may like to take a look at first.  Many direct and indirect aspects come into the equation in order to achieve a great gaming experience, and what may appear to be insignificant to some, may in fact have serious implications. Let’s take a look at a few.

Broadband Networks & Latency
Ping: (
Packet Internet Groper) I
s a utility that tests/measures the time taken for information to travel from one point to another over a network.  Lower usually means better.
Latency: (Lag or Delay) Is the actual time it takes to process data over a network. Depending on Network Interference, high latency can really blow your gaming experience. Basically, gaming information (packets of data) should pass freely from Game server to client  (you) to avoid any interruption in gameplay…
Think of the data (information packets) as a fluid, Low bandwidth as a straw, and High bandwidth as a garden Hose. Depending on how much (amount of data), and any obstacles (routing, server loads, network congestion) the fluid faces in its path, can affect the ease (speed) of which it will pass through the straw or the garden hose.  
High bandwidth connections usually have low latency although connection speeds and ping times are not related.  Still confused? Then read more about latency with Interleaving.
Click here for definitive information

Other Influences
Routing, Hardware & Line Quality, Network congestion (peak/off peak times), Game Server loads & their specs may also hinder the gaming experience. It’s handy to do some research on prospective Networks before joining a Provider.  Some ISPs are merely ‘resellers’ who may even route your Internet traffic through different countries and that can really slow you down!  The more routing, the more probable interfernce you’ll receive. Too many Players on a Game Server or over a Home Network may overload processing power or affect data tranfser, especially if you’re on a slow connection (eg. 256/64). Also there’s MultiTasking to be aware of! It’s usually wise to concentrate all of your PC’s processing power on your Game while playing, so turning off all other unnecessary applications on your PC can improve a gaming experience.

Hardware: Wireless v Wired – Mouse, Keyboard and Modem/Routers? 
Although not directly related to Broadband requirements, I thought it could be helpful to add the following hardware advice anyway, as it too, may help optimize your gaming experience. Obviously a Wireless Modem may have similar latency implications to that of general Wireless Internet due to its transmission technology (even on a home network). Some Modem/Routers or Home Network configurations can also impair gaming. As for a wireless Mouse and KB – have you ever seen a mouse pointer go somewhere it shouldn’t of when you didn’t tell it to? Say no more! Wired components behave themselves more appropriately when it comes to reliability and consistency.  Elite players are very pedantic with their gaming setups and will do anything to get an edge.

Video Card/CPU (PC Processor)
Back in the day, prior to the current popularity of online gaming now, the CPU was the power behind Online Games. Although still vitally important today, it generally plays second fiddle to the Video Card.  New Games usually involve new technology (especially game engines) and require more processing power from both Video Card and CPU. So depending on how recent your game was manufactured, and the type of game it is, a high end CPU and Video Card could be a necessity.  *TIP* Either search online for information on such or check out the prospective game’s packaging for details on ‘System Requirements’. Whatever the specs might be, my advice to you would be to try and purchase something a little ‘higher ended’ than what the minimum requirements suggest.  In general, different games require different Video Cards and CPU’s. For example, a brand new FPS game may need hardware that’s just been released over the past year or so to run effciently, whereas a Strategy game might be able to handle hardware from a system that’s 5 years old. Do your research into System Requirements and Specifications!

Monitors (LCD or CRT)
Again not really Broadband related but nonetheless important for a great gaming experience. CRTs (the older Style ‘fat rounded’ tellies) are generally OK for all games. LCD’s are the current contemporary sets and for games that involve high
frame rates (action packed fast paced FPS etc..). It’s recommended that you use an LCD monitor that has a response time of at least 8ms (milliseconds) or below to avoid frame lag in fast paced graphics.

Broadband Type & Speed
Without doubt an integral cog. Broadband Type and Speed is a decision you’ll need to make at some stage, so what type of broadband is best suited for your Gaming? Obviously there might be some limitations to what’s available in your area or place of residence, so I’ll give you a quick rundown on what games I consider to be appropriate for Broadband Types/Speed.  Generally speaking,  Fast, Robust Broadband (Cable and ADSL) is suitable for all types of Online Gaming.  Kind of like a fast car, if you need to go very fast, well, the speed is there.  And if you don’t, you can still coast. Here’s why:  Games like First Person Shooters, Action, Fighting, and some Strategy based games heavily rely on fast responses. So the information (data packets) that are sent back and forth to the Server and Client need to travel quickly… The faster (wider) and more stable your connection, the quicker your information can be processed (and simulated).  

Here’s a ‘Gameplay type’ example of why High Speed/Robust Broadband is advantageous:
You tap your mouse button to emulate a shot being fired in a Warfare type FPS game, on a fast broadband connection that has very low Latency and Ping, you’re packets of data (the shot your fired) will almost hit the target where you intended it to go (timing – it will look like a ‘real life’ simulation). On a slower connection with high Latency (lag) & Ping, the packets of data (the shot you fired) will be slower to get to the Game Server and be processed for what could be a number of different the reasons, therefore you’re target may not be where you thought it was at the time on your screen. You see, the server received your information, later rather than sooner, during that instance because of Speed/Latency factors.  

Broadband Internet Service Poviders
Broadband Speeds greater than 1500/256 have
interleaving turned on (including the 8Mbit, 20Mbit, or 24Mbit plans from most ISPs). At this stage only Internode and BigPond give you the option to switch interleaving off. Researching Networks (the Internet back bone) of your prospective ISP will be your call. Generally speaking, all ISPs shown on Broadband Guide should have great connectivity on their own Game Server Farms (providing you are a customer of theirs).  Connectivity on other servers (outside your ISP) may vary though. Most ISPs also give you ‘free’ data usage when playing on their Game Server Farms (but make sure you check that out too). That’s right, the data you use while playing on their servers doesn’t come off your monthly usage limit. The same can be said when downloading Game files such as Patches, Videos and Map Packs from your own Providers.  Online games generally require servicing in some way shape or form too (eg. bug fixes). Most ISPs will host all the common game files for you. Some are essential so you’ll have to download them at some stage, while others are optional.  Theres also heaps of game video trailers out there which can be downloaded for ‘free’ (once again, check with Provider to make sure).  It can certainly pay to join the right Provider for many reasons such as free files and videos, especially if you are on a low monthly usage limit!  Aside from these resources, various ISPs have extensive Game Server Farms that you can play on. It’s not uncommon for some Game Farms to have in excess of 200 Game Servers running simultaneously.  This limit may include 30 – 40 different game types as well.  Along with ISPs giving discount on services and products etc.., some provide Game Servers that can be hired or booked out privately.  A Service Provider (or their gaming constituent) may also run Game Competitions such as a Ladders, Leagues, or Round Robin type Tournaments for you to participate in as well.  OK enough gas baggin, let’s check out the ISPs who have Game Farms!

ISP Game Server Farms

BigPond (GameArena) – Approx 275+ Game Servers

Internode – Approx 144+ Game Servers

Netspace (Gamespace) – Approx 61 Game Servers

Primus (IPGN) – Approx 29 Game Servers

People Telecom (PTGN) – Approx 20+ Game Servers

# Game Server infomation and amounts shown above are estimates only as from August ’07

Gamer Terminology/Abbreviations
AFK: Away from Keyboard
As far as I know

AI: Artifical Intelligence
Avatar: Gamer’s character model or picture
Clan: (Gaming Team or Group)
Client: Your PC.  A computer system that accesses a service (Game Server)
GG: Good Game 
GL: Good Luck
GS (NS): Good/Nice Shot
Frag/Fragged: A ‘Kill’ or ‘Killed’
HF: Have Fun
HP: Hit Points (damage score)
HUD: Heads-up display (gaming interface)
IP (Address): Internet Protocol Address – Game Server/Hosting location that you connect to to play your game online
LEET (31337): Elite (highly skilled player)
LOL: Laugh Out Loud
MP: MultiPlayer
Noob or Newbie: New person (inexperienced)
Owned: Thorouly beaten
Map: Game Level (playing environment)
Mod (1): Modification (usually refers to a partially converted game or game add on)
Mod (2): Moderator (Person of authority usually that monitors Forums or Online Game Servers)
Patch: Usually an essential file that is applied to a game that fixes bugs or adds new content
RL: Real Life
ROL: Roll over laughing
RPG (MMORPG): Role Playing Game (Massively Multiplayer Online)
RTS: Real Time Strategy
RU: Ready Up
Server (Game Server): Game Host/Data processing center that simulates game instance .
Skin: Character/Model Uniform, Clothing or Appearance
SP: Single Player
THX: Thanks
WD: Well Done

Final Word
ADSL/Cable is generally more superior in every respect when it comes down to the best types of Broadband for Online Gaming, whereas Wireless/Satellite tends to generally lag more due the data transmission technology.  The fact of the matter at this point in time is that ADSL & Cable connections are more superior over that of Wireless & Satellite technology for gaming.
Some games can be still quite fun to play on wireless/satellite, but you may not get the best desired affect.  In saying this though, all is still not lost for those who cannot obtain ADSL or Cable services.  There are many types of games that do not rely upon ultra fast low ping low latency robust instantaneous broadband connectivity *takes breath*.  ‘Turn Based’ Strategy and many RPG Games work quite efficiently on Wireless and Satellite connections. The trick is to know your game! Does it rely on low latency and high Bandwidth? Does the Game information need to travel ultra fast to produce real time emulation? 

Fundamentally, FPS and Fast paced Action/Fighting Games will execute more appropriately with higher bandwidth and low latency broadband, whereas most MMORPGs, some RPGS and some Strategy type games do not need the higher and lower rates to perform satisfactorily.  As for Broadband Speeds… 512 or 1500 down connections (as a rule) should be suitable enough for most online games these days. Up speeds are generally OK as more information is coming to you rather than being sent by you. Overall I’d be recommending cable or an ADSL 1500 connection. This way you will have more than enough bandwidth to handle any Online Game, avoid any interleaving issues and also have the option of using it for a small home network if necessary.  Other than that there’s only your usage limits to consider, and unless you’re thinking about playing more than 20 hours per week and downloading heaps of files, a few Gigabytes per month should see you out.



Broadband Guide

Online Broaband Internet Gaming at Broadband Guide

3 mobile now listed at Broadband Guide

Broadband Guide is pleased to announce the inclusion of 3 mobile to their Wireless range of Broadband products.  3 mobile are a major Wireless Mobile Broadband Internet Provider who has extensive coverage to most capital cities throughout Australia and offer wireless speeds ranging from 600kbps to 1.5Mbps (Uplink speeds are up to 384kbps). 

Australia’s first 3G network was launched by 3 mobile back in early 2003, so it’s quite obvious that 3 mobile are very experienced when it comes to Mobile Broadband technology. Today, more than 1 million customers subscribe to 3 mobile services making them Australia’s leading Provider of Mobile Broadband.

Check out 3 mobile’s entire range of Mobile Broadband products by clicking here.


Want Broadband Now?

You can receive Internet Access almost immediately, along with extensive information on Broadband right now with our free to use service. No need to wait any longer or spend countless hours researching Internet Service Providers or Plans when everything can be explained in simple to understand English right here at Broadband Guide or by speaking to a consultant. 

We understand the burden and complexities behind searching and choosing a Broadband Plan that’s right for you.  As a result, we have developed various online tools, features and resources that help make searching, comparing and joining Broadband Plans and Providers a breeze.  

Broadband Guide can help you make an informed decision then get you up and running on high speed Broadband Internet in no time at all by using our fast, free, and simple to use service.  No matter what type of connection you’re after (ADSL, ADSL2+, Cable, Wireless or Satellite), or where you live in Australia (metropolitan city, provincial, town, or country), Broadband Guide can help you find a suitable plan within minutes.  Even if you’re new to Broadband or switching (rapid transfer / churning) Internet Service Providers and require minimal or high speed Broadband Internet access… we can help!  Our aim is to provide a simple, informative and prompt service that caters for all Australians (and free to use), so spare a couple of minutes of your time and see for yourself how easy it can be. 


Broadband Now
Search, Compare, Join or simply check out a Broadband Plan quickly and easily! Just click on a preferred link below.
Plan Finder Wizard (<- click link)
An excellent plan search tool for those new to broadband and seeking an informed choice. It’s dynamic features make it simple and fun to use and finding the right plan is only steps away. Highly Recommend! Search Plans  (<- click link)
This advanced method of search enables users to make customized selections by using an interactive display interface that’s easy and enjoyable to use. Here you can choose from Region, Type, Provider, Speed, Download Limit, Contract Length and Price Range.
Browse Plans (<-click link)
For those seeking extensive information on Broadband Products & Plans, the ‘Browse Plans’ feature has various components for browsing information, features and resources.

# Note – A Comparison feature is available with any Search function. Simply check the boxes that appear on the left hand side of each plan in the search results, then either scroll up or down to the ‘Compare Selected Plans’ button to compare 2 or more separate plans.

Find out More
Perhaps you’re new to Broadband and the Internet or would generally like to find out more information on Broadband? We have many resources that can help answer your questions and get you up to speed on Broadband. Broadband Help, Tips, Guides, Comparisons, FAQ’s & much more.

Broadband Guide Forums (<- click link)
Not sure about which plan to join, or perhaps you want some advice? Ask and answer questions, or add comments and concerns in our Broadband Forum. Joining is easy and instant. Also Highly Recommend!

Broadband Help Centre (<- click link)
Choose from a smorgasbord of Broadband topics. Technical Advice, Terminology, Glossary, Services & Uses, Conversion Tables, Hardware, Types, Security, Tips and much more.

The Broadband Debate
– The current state of Broadband in Australia
Over recent years the Australian Federal Government and various Telecommunication Companies (namely Telstra Bigpond & Optus) have periodically discussed the implementation of high speed Broadband Internet throughout the country.
With Australia lagging behind other major developed countries in High Speed Broadband Internet Access, recent initiatives such as the ‘Broadband Connect’ program, which is meant to deliver fast Broadband to rural and regional Australia, have been introduced however, will just barely meet some of the coverage areas in our vast and extensive locations. As the Broadband debate continues to mount, slow decision making in Parliament has also impaired High Speed Broadband advancement. This has now witnessed the Federal Government at logger heads with Telstra, Optus led G9 Telco consortium, the Labour Party and even the ACCC over Australian Broadband improvements.  All parties involved with the new proposed High Speed Broadband Network are currently submitting proposals that will supply Australia with a Wireless Broadband ( WiMAX ) and Fibre to the Node Network ( FTTN ). Speculation to whether or not it will reach 98% or 99% of the population effectively is also an issue. It’s difficult to predict how long the new Broadband Network process will take with some suggesting development on a new service will not start until late 2008 or early 2009, and actual new Broadband services to become available by 2010 or 2011.  Communications minister Senator Helen Coonan has suggested the new proposed Network may provide speeds of up to 12Mbits or beyond. In the meantime the Department of Communications, Information Technology and the Arts will be providing support for those wishing to know more. As for accessing faster Broadband than what’s currently available, Australians will have to sit tight and be satisfied with what they have now along with waiting a couple of more years yet. Whenever that may be…. well your guess is as good as mine, but one things for sure, Broadband Guide will be ready. 


The Broadband Guide Team

ISP Reviews Rate your Broadband Provider

Are you satisfied with your current Broadband Internet Service Provider? Perhaps you’re new to Broadband or hunting around for another ISP and seeking advice or assessments on new Broadband Provider Services?

Another valuable tool found in  Broadband Guide’s Help Centre is the ISP Ratings feature. Here you can find a breakdown of customers ratings (or add you’re own) on Broadband ISPs found on the site. There are many characteristics to be mindful about prior to choosing a provider and our ratings section shouldn’t be considered as the bottom line. However, we’ve managed to compile a ratings feature that lists the vital elements, that we think, are of utmost importance when choosing a provider. It just might be the little extra advice you need when making up your mind on a Broadband Provider that’s right for you!

ISP Rating Characteristics
Customer Service, Technical Support, Reliability, Hardware, Pricing, Additional Services

Find out the ratings that others have submitted, or add your own by clicking HERE!


Broadband Guide 

Plan Search – Find Broadband Internet Plans

Search, compare, and find the best Broadband Internet Plans right here within seconds!  Using Broadband Guide’s Search & Comparison Tools can be a very fast, efficient and informative avenue of finding a Broadband Plan thats right for you. Furthermore, once you’ve found a Broadband Product that you like, you then have the option of joining up to that plan right there and then! Searching for Broadband has never been easier.

Search & Comparison Features
The Broadband Guide site has been developed to help prevent the complexities involved with searching for plans and facilitating the process of making an informed choice. Below are some of the features you can use to find a plan thats right for you.

Quick Search Search by ISP, Type, Speed & Limit. A simple yet fast and efficient feature for those who have a rough idea of what they want from a Broadband Plan.

Refine Search – After using the Quick Search function, users are then able to ‘refine’ their search returns by making a selection from the added criteria available – Contract Length, Bundle Options and Pricing.

Search PlansThis advanced method of search enables users to make customized selections by using a Dynamic Display Interface thats simple and enjoyable to use. Here you can choose from Region, Type, Provider, Speed, Download Limit, Contract Length and Price Range.

# Note – A Comparison feature can be used in conjunction with any Search function. Simply check the boxes that appear on the left hand side of each plan in the search results, then either scroll up or down to the ‘Compare Selected Plans’ button, then simply ‘click’. A new window will  then display a comparison of all the associated plans you selected. You can choose 2, 3, or more plans at one time to compare.

Browse Plans
Alternatively, for those seeking further information on Plans, our ‘Browse Plans’ section has an array of various components that lets users browse Connection Types, Popular Plan Types, Australia’s Broadband Internet Service Providers & Broadband Regions along with a Help Centre full of Resources.

Plan Finder Wizard
Another excellent plan search tool that we provide thats simple and fun to use. With its dynamic features and comprehensive information on Broadband, an informed choice is only steps away. Highly Recommend!

Broadband Guide ForumsNot sure about which plan to join, or perhaps you want some advice? Ask and answer questions, or add comments and concerns in our Broadband Forum. Joining is easy and instant. Also Highly Recommend!

Broadband Help Centre Choose from a smorgusboard of topics. Technical; Services & Uses; Conversion Tables and much much more.

Which Plan? If you’re not exactly sure about which plan to join? When in doubt consider starting on plan that has a smaller usage limit and slower speed. It’s usually ‘free’ to upgrade but not to downgrade.

Terms & Conditions – Its a must to read over, or inquire about a respective Internet Service Provider’s, or Individual Plan’s Terms & Conditions. There are quite often user guidelines or specific conditions that can be overlooked or interpreted incorrectly. A quick example is excess usage conditions (responsible usage and charged or speed limited usage conditions) and contract lengths (moving house, changing providers, early termination fees). Don’t get caught out!

Research – Ask friends or colleagues and surf the Internet for handy advice and feedback that could help you out. Using keywords in search engines can be very useful for finding out relevent information.

Good Luck!

Broadband Guide


Finding the best Internet Service Providers

If you’re new to the Internet and considering joining up to a Broadband Plan, finding the best Internet Service Provider can be just as difficult as choosing the right Broadband Plan. The main features that most people consider a Reputable Provider to offer are Reliability, Customer Service & Support , Competitive Prices and Broadband/Internet Quality. Finding out about all these characteristics can be equally as difficult, and that’s not taking into consideration any prior experience or knowledge that you may or may not possess.


Did you know that Internet Service Providers (ISP) are also known as Internet Access Providers (IAP) and that they usually equip their customers with other services consisting of email mailboxes, back up dial up accounts, email anti virus and spam filters? Some even grant you access to an online virtual tool box of that consists of handy features like an account usage gauge (which lets you keep track of your monthly quota as you go) and access to limited web space for hosting websites, pages and files. Below are just some features that you may want to consider when contemplating Internet Service Providers.


ISP Services 

Account & Current Usage Information

Change Password & Plan Abilities

Pay Accounts Online

Web Space (Hosting Sites & Files)

Email Mailboxes (Multiple Email Accounts eg.

Spam & Email Virus Filtering

Free Traffic/Usage (On limited Websites, Game Servers, Files etc…)

General Statistics

Free Help Desk/Technical Support & Tools

Bundling Services

Back up Dial Up Account

Free Transfers (Typically limited to Special Offers)

Free Connection (Typically limited to Special Offers)

Free Modem & Router Hardware (Typically limited to Special Offers or Contract Length) 


The Broadband Guide ISP list shown below has one or more of the following Broadband Services – Wireless (Mobile Wireless); ADSL – ADSL2/2+; Cable & Satellite:


Australian Internet Service Providers list:







People Telecom






If you wish to search and compare Broadband Plans from any of these providers, simply click on the respective link and you will be transferred directly to their associated section. If you would like further elaboration, or perhaps you have some questions that you want answered, try joining up to our friendly Broadband Forum and make some enquiries there.




Broadband Guide

Making the right Internet Choice

Searching for the right Provider and making an informed choice on a Broadband Plan is proving more and more painstaking everyday. Deregulation has brought about the end of days when Telstra (BigPond) and Optus were the only ISP carriers around. Now the likes of Dodo, Internode, AAPT, TPG and many more are providing Australians with Broadband Internet as well. But who to choose?  With so many new Internet Service Providers and Resellers constantly springing up with various Broadband deals and products, its made choosing a suitable plan very difficult indeed.  This was the very reason Broadband Guide was established, to simplify the process, provide comparisons, and ease the complex nature of choosing Broadband Internet products.

Here’s are a few simple pointers that we hope will assist you when choosing a plan thats right for you.

How much are you prepared to pay per month? Try compare it to your home phone & mobile bills, or reach a figure that reflects the amount of time you intend on using Broadband Internet. * Remember, it can pay to start on a lower priced plan as it usually doesn’t cost anything to upgrade, but it can cost you to downgrade! Also keep in mind the length of your contract and what it means (or costs) to break it if necessary.

Perhaps one of the hardest choices to make when it comes to choosing a Broadband Plan revolves around the download usage limit. Again, how frequently are you intending on using the Internet and what for? Budget/New – Light Use: New, occasional, and light frequent users who intend on using the Internet for surfing, chatting, banking, paying bills and emailing will use a small amount of data. Popular/Light – Medium Use: Those intending on constantly using the Internet and to download files such as music and pictures will start pushing the limit a little further. Medium – Heavy Use: Then we have the heavy users, those that are always online and constantly download huge files such as Movies, Major Software Applications and regularly Stream Video.

Availability aside, most ISP’s offer quality products and reliable services. ADSL is by far the most common choice of Broadband among Australians, as its infrastructure is already in place and can be installed quickly. Cable is next in line but is generally limited to metro/major regional areas. Cable is currently on par with ADSL2/2+ Speeds, however its robust nature also allows other services such as Pay TV to run parallel on the same line. After these types comes Wireless Broadband Internet. Its nowhere near as fast and robust as ADSL & Cable, yet its technology and coverage is rapidly growing and can be very appealing for its mobile flexibility.

Bundling services like Mobile Phone & Home Phone accounts with your Broadband Internet can save you more than a few dollars every month. Reduced monthly Broadband fees and or other special entitlements can make bundling your Internet service attractive. Bundling is displayed on Broadband Guide products where applicable, so keep an eye out for these options.

Broadband Guide highly recommends that you visit the following sections. These guides plus heaps more Tips and Faq’s on Broadband related information can be found in our Broadband Help Centre.

Broadband Speed Comparisons – Find out about, and compare Broadband Speeds
Download Usage Guide – Facts, Figures and Measurements on Downloading

Good Luck!


Broadband Guide

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